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03:32:33  <greenfir3>Is anybody available for support?
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10:10:56  <PeeterWork>Hmm
10:11:00  <PeeterWork>Looks like I cant log in anymore
10:11:07  <PeeterWork>Via github
10:11:22  <mattpardee_>is it routing you to another site?
10:11:30  <PeeterWork>Nope
10:11:40  <PeeterWork>Sec
10:11:53  <PeeterWork>Uncaught TypeError: Object [object Window] has no method 'require'
10:12:21  <PeeterWork>Hmmm
10:12:34  <PeeterWork>It seems to be indeed a domain issue
10:13:17  <PeeterWork>Nope
10:13:19  <PeeterWork>failed to fetch user profile (status: 401 data: {"message":"Requires authentication"})
10:13:19  <PeeterWork>You can click here to try again, or go back to dashboard.
10:13:19  <PeeterWork>If that still doesn't work, please issue a bug report.
10:13:37  <mattpardee_>when you login via github where does it take you?
10:13:45  <PeeterWork>Doesnt take me anywhere
10:13:47  <PeeterWork>It opens a new window
10:13:51  <PeeterWork>Popup
10:13:53  <mattpardee_>the popup throws that error
10:13:54  <mattpardee_>ok
10:14:29  <PeeterWork>Origin http://cloud9beta.com is not allowed by Access-Control-Allow-Origin.
10:14:34  <PeeterWork>Throws that a few times also
10:14:42  <mattpardee_>yeah
10:14:43  <PeeterWork>When im on Origin http://cloud9beta.com is not allowed by Access-Control-Allow-Origin.
10:14:46  <mattpardee_>that's the issue
10:14:49  <PeeterWork>when im on cloud9beta.com
10:15:02  <PeeterWork>http://c9.io/ doesnt throw the error
10:15:06  <mattpardee_>oh
10:15:10  <PeeterWork>but I still cant log in
10:16:04  <mattpardee_>ok looking into it right now
10:16:59  <mattpardee_>PeeterWork
10:17:08  <mattpardee_>actually 1 sec
10:17:21  <PeeterWork>Let me know if I can be of any help
10:19:44  <mattpardee_>PeeterWork to resolve you need to clear cookies
10:19:54  <mattpardee_>that's at least what my support team is telling me
10:20:05  <mattpardee_>maybe you can specifically target c9.io cookies
10:20:21  <mattpardee_>in your browser. so you don't lose your session/cookie data for other sites
10:21:09  <PeeterWork>Did that, didnt work
10:21:20  <PeeterWork>ill try in incognito mode
10:21:23  <mattpardee_>k
10:21:38  <mattpardee_>yeah I was going to suggest clearing cache also, although I don't know why that would be an issue
10:21:39  <PeeterWork>Logged in @ incongnito mode
10:21:41  <mattpardee_>stranger things have happend
10:21:51  <mattpardee_>hmm ok
10:24:13  <PeeterWork>Cleared all cookies worked
10:24:29  <PeeterWork>Although
10:24:31  <PeeterWork>http://c9.io/peeter-tomberg/web-irc
10:24:34  <PeeterWork>Error: ssh process died with exit code 255
10:24:35  <PeeterWork>Warning: Permanently added 'project-livec90cb4861cdf.rhcloud.com,10.34.42.170' (RSA) to the list of known hosts.
10:24:36  <PeeterWork>Permission denied (publickey,gssapi-keyex,gssapi-with-mic).
10:24:37  <PeeterWork>at ChildProcess.onError (/home/ubuntu/c9/node_modules/vfs-private/ssh/master.js:76:23)
10:24:38  <PeeterWork>at ChildProcess.emit (events.js:70:17)
10:24:39  <PeeterWork>at maybeExit (child_process.js:362:16)
10:24:40  <PeeterWork>at Process.onexit (child_process.js:398:5)
10:24:42  <mattpardee_>yeah
10:24:49  <mattpardee_>that's an error we are resolving immediately as well
10:25:10  <mattpardee_>my apologies for the problems right now, our dev team is working on a number of issues that cropped up on Friday
10:25:15  <mattpardee_>some of them a result of the amazon outage
10:25:23  <mattpardee_>others appeared on their own
10:25:38  <mattpardee_>(over the weekend)
10:25:41  <PeeterWork>No worries :P
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12:11:05  <hacknuckle>Hello Team,
12:11:15  <hacknuckle>i am unable to login to IDE.
12:11:23  <hacknuckle>any known issue or upgrade going on ?
12:11:43  <hacknuckle>i tried forgot pass. that takes me a screen asking me to login again.. i go on loop constantly
12:11:47  <hacknuckle>i am using chrome.
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12:41:25  <hacknuckle>it's not throwing that it's a wrong password.
12:41:29  <hacknuckle>it just takes me to a wrong page.
12:41:30  <hacknuckle>:( :(
12:41:57  <PeeterWork>hacknuckle
12:42:06  <PeeterWork>Clear your browser cookies
12:46:21  <hacknuckle>testing.
12:48:20  <hacknuckle>wow !! it worked !!
12:48:29  <hacknuckle>peeterwork : Thank you :)
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13:07:24  <hacknuckle>I am getting this error when deploying the file to heroku . https://dl.dropbox.com/u/67765761/errorCloud9.png
13:07:38  <hacknuckle>Please help !
13:08:45  <hacknuckle>my program is in cloud9, due to capacity problems i cant run the program inside IDE. is there some option for me?
13:08:59  <hacknuckle>heroku also doesn't work.. :( .. and I am stuck now.
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13:29:43  <hacknuckle>Service Temporarily Unavailable
13:29:43  <hacknuckle>The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
13:29:52  <hacknuckle>Apache/2.2.15 (Red Hat) Server at project-livec9d2e7f69571.rhcloud.com Port 80
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14:02:38  <hacknuckle_>approximately by what timeframe this will resolve ?
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16:13:24  <chris789>Hello all! First things: wonderful IDE. I've been doing the same thing - in PHP. But I decided to switch over - better a team than one guy on such a project. My real question - I've instead c9 on a local vm from github, but I don't know how to enable realtime collab.
16:13:47  <chris789>Do I need to do something specific? Or is it that maybe it's not available in the git version yet?
16:14:25  <chris789>*instead -> installed (I'm awfully tired, so please be patient a bit with me)
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16:26:04  <chris789>Help anyone? :)
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16:56:31  <bnoordhuis>aww
16:56:38  <bnoordhuis>i was going to reply but he's gone
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18:39:33  <hacknuckle>what is the preferred browser for cloud9 IDE ?
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18:43:35  <josephwegner>Anyone from cloud9 support around? I'm on beta and am having some crazy issues with git
18:44:38  <josephwegner>scratch that - magically fixed itself
18:44:40  <bnoordhuis>hacknuckle: chrome probably works best
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20:25:28  <hacknuckle>Hi guys, just an informal question. When will the following problem will get fixed.
20:25:28  <hacknuckle>Service Temporarily Unavailable
20:25:29  <hacknuckle>The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
20:25:29  <hacknuckle>Apache/2.2.15 (Red Hat) Server at project-livec9d2e7f69571.rhcloud.com Port 80
20:25:37  <Leemp2>Anyone having any luck creating workspaces?
20:25:48  <hacknuckle>... I am just asking to plan my work accordingly /
20:26:05  <hacknuckle>... if you have some alternatives, that I can follow, please let me know.
20:26:12  <Leemp2>hacknuckle: I wish i knew :/
20:27:42  <hacknuckle>Leemp2 : :/
20:28:08  <Leemp2>hacknuckle: Out of curiosity, what is saying it's down for you?
20:28:12  <hacknuckle>also, i am getting the following error : Failed to open socket on port 15400, waiting 1000 ms before retrying' when I try to run a program
20:28:15  <Leemp2>hacknuckle: I'm not having too much trouble right now
20:28:38  <Leemp2>I have multiple projects open at the moment
20:29:25  <Leemp2>My workspace creation hung, but i refreshed and it was there
20:29:29  <Leemp2>So it was just a display error
20:29:38  <Leemp2>hacknuckle: What *can't* you view?
20:29:50  <hacknuckle>i have few issues.
20:29:55  <hacknuckle>Issue 1 :
20:30:24  <hacknuckle>When i debug the project, c9 gives me a link .. and when I click on it .. i get 'service temporarily unavailable'
20:30:26  <hacknuckle>:(
20:30:44  <Leemp2>Ah, i'm not running any servers at the moment
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20:30:57  <Leemp2>hacknuckle: Have you tried running it in normal mode? Not debug?
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20:31:10  <Leemp2>Debug was having issues the other day, i'm not sure if they have been resolved yet or not
20:31:40  <hacknuckle>Issue 2 :
20:31:53  <hacknuckle>i keep getting the socket error ..often when i run.
20:32:01  <hacknuckle>i see..
20:32:11  <hacknuckle>leemp2 : are you from c9 team ?
20:32:15  <Leemp2>nono, user
20:32:30  <hacknuckle>are you using premium version ?
20:32:32  <Leemp2>Cloud9 has been acting up since the big feature push last Tuesday
20:32:33  <Leemp2>Yes
20:32:34  <hacknuckle>or free one .
20:32:50  <Leemp2>But today, so far, it's acting nicely
20:32:56  <hacknuckle>i see..
20:33:08  <Leemp2>Like i said, i have two projects open and active, with no issues currently
20:33:10  <hacknuckle>can we get some discount coupons ??
20:33:25  <hacknuckle>like vouchers ..
20:33:32  <Leemp2>lol not sure. I wouldn't be the person to talk to about that :)
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20:34:08  <hacknuckle>haha .. i get it .. but i want to test the services... before moving to premium..
20:34:17  <hacknuckle>hence asked.. :) .
20:34:24  <hacknuckle>It's good that you are not having any problems..
20:34:46  <hacknuckle>i guess.. they have high priority for paid users...
20:34:57  <hacknuckle>the capacity is less for free users i guess.
20:35:15  <hacknuckle>anyway, will buy premium and see how it works.. :)
20:35:44  <hacknuckle>Leemp2 : Where do you host the projects ?
20:35:46  <Leemp2>Not sure. Normally their service is great, lately it's just been rough due to the feature push since Tuesday, and the sudden demand
20:36:16  <Leemp2>hacknuckle: Currently i am working mostly on libraries, but thus far i have been hosting Nodejs webapps on Nodejitsu
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20:39:47  <Leemp2>hacknuckle: http://www.nodejitsu.com/
20:43:52  <hacknuckle>i see.. howz their service ?
20:44:00  <hacknuckle>you like it?
20:44:14  <Leemp2>hacknuckle: I haven't used it that heavily, so it's hard to say
20:44:40  <Leemp2>I enjoyed the whole platform, but the quality of the host is hard for me to judge, not having anything real hosted on it
20:44:51  <hacknuckle>leemp2 i see .. you are working on libraries ?
20:45:01  <Leemp2>and etc, yes
20:45:20  <hacknuckle>what kind of services ?? lemme see if I can be your customer.. :) .
20:45:35  <Leemp2>I don't need customers at the moment :P
20:46:04  <Leemp2>Ok, my cloud9 ide is down
20:46:16  <Leemp2>GET http://bus.c9.io/collab/leeolayvar/emighter/$socket.io/1/?t=1341261900207 500 (Internal Server Error)
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20:47:04  <Leemp2>So yea, hacknuckle , mine is currently down as well now. 500 Internal Error. So, you're not alone
20:47:32  <hacknuckle>:)
20:48:05  <hacknuckle>do you deploy on nodejitsu from c9 directly ?
20:48:17  <Leemp2>In the past, no
20:48:23  <Leemp2>Though, in theory you can now
20:48:55  <Leemp2>Once cloud9 gets stable again
20:56:57  <hacknuckle>i see.
20:57:10  <hacknuckle>i am reading about nodejitsu,
20:57:12  <hacknuckle>interesting !!
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21:16:49  <hacknuckle>by the way, did the deployment error go away ?
21:16:58  <hacknuckle>or is it still happening ?
21:17:33  <hacknuckle>leemp2 : still do you have the same 500 error ?
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21:46:47  <hacknuckle>I get this error when I upgrade to premium account.
21:46:47  <hacknuckle>https://dl.dropbox.com/u/67765761/issueWithPayment.png
21:46:52  <hacknuckle>Can someone help ?
21:48:16  <hacknuckle>Oops !! i see that it already been reported to the support team.
21:48:23  <hacknuckle>lemme wait for the resolution !!
21:48:28  <hacknuckle>thanks guy !!
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22:22:28  <Leemp2>He's not here, but yes Socket IO 500 errors are still streaming.
22:22:37  <Leemp2>4 days running now i think?
22:23:12  <Leemp2>Still can't commit messages via `-m ""` either. etc
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