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| <rendez> | @mattpardee hi |
| 10:42:53
| <rendez> | are you around? |
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| 13:06:58
| <wingy> | anyone having issues with c9? |
| 13:07:04
| <wingy> | my files wont open |
| 13:29:17
| <MerlinDMC> | wingy, here it works |
| 13:29:41
| <wingy> | MerlinDMC: :( |
| 13:29:47
| <wingy> | im in trouble |
| 13:29:59
| <wingy> | what can i do if i cant access my files from the c9.io? |
| 13:30:10
| <wingy> | i need to at least back it up to github |
| 13:30:27
| <wingy> | is there a way to remotely login through ssh or something? |
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| 14:29:47
| <wingy> | nothing works at c9.io .. could i get immediate help? |
| 14:29:51
| <wingy> | it says server not running |
| 14:37:57
| <mikedeboer> | wingy: systems are restored now |
| 14:38:00
| <mikedeboer> | back to normal |
| 14:38:07
| <wingy> | mikedeboer: what was the issue? |
| 14:38:35
| <wingy> | and next time it happens .. how should i get instant response? here? |
| 14:38:38
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| 14:38:40
| <mikedeboer> | wingy: we just released a new version, which caused an issue of which the cause is unknown atm |
| 14:38:46
| <wingy> | okay |
| 14:39:04
| <mikedeboer> | after a rollback operations resumed back to normal |
| 14:39:13
| <wingy> | okay |
| 14:39:24
| <wingy> | scary |
| 14:39:37
| <mikedeboer> | wingy: this would be the most realtime channel, but you'll reach our support team directly through twitter |
| 14:39:46
| <wingy> | ok thx |
| 14:40:09
| <mikedeboer> | c9support twitter account |
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| 19:51:29
| <ivanoats> | hi - where do I report a PayPal upgrade problem? |
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| 20:19:27
| <bmatusiak> | hello huys |
| 20:19:30
| <bmatusiak> | guys* |
| 20:19:44
| <mattpardee> | hey bmatusiak |
| 20:19:54
| <bmatusiak> | hows it going mattpardee |
| 20:19:59
| <mattpardee> | going well, yourself? |
| 20:20:04
| <bmatusiak> | ok |
| 20:20:17
| <bmatusiak> | been sick for a few |
| 20:20:51
| <mattpardee> | :( bummer |
| 20:21:27
| <bmatusiak> | anything new in c9 lately |
| 20:21:45
| <mattpardee> | we were pushing a release today but had to pull it back because of some issues |
| 20:21:55
| <mattpardee> | platform upgrades mostly |
| 20:22:05
| <bmatusiak> | cool |
| 20:22:35
| <bmatusiak> | o |
| 20:22:48
| <bmatusiak> | did you ever see the chat bot i put up |
| 20:23:51
| <mattpardee> | I did |
| 20:23:53
| <mattpardee> | briefly |
| 20:23:54
| <mattpardee> | did it go away? |
| 20:24:03
| <bmatusiak> | !c9status |
| 20:24:04
| <c9status_bot> | Everything up and running! ( http://status.c9.io/ ) |
| 20:24:25
| <bmatusiak> | no :P |
| 20:24:29
| <bmatusiak> | i did once |
| 20:24:37
| <mattpardee> | nice! |
| 20:24:44
| <bmatusiak> | it* |
| 20:25:48
| * bmatusiak | gives him self a pat on the back |
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| 20:28:15
| <bmatusiak> | any beta programs for c9? |
| 20:29:02
| <mattpardee_> | not at the moment |
| 20:29:18
| <mattpardee_> | we are concentrating less on front-facing features and more on making our platform scalable and automated |
| 20:29:22
| <mattpardee_> | have a meeting now brb |
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