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00:05:17  <ebloch>hi there! I'm getting a failure on my first deploy and can't see any errors that tell me what's going on in the logs or elsewhere.
00:05:35  <julianduque>ebloch: try with `jitsu deploy --debug` and create a gist with the full output
00:05:39  <julianduque>i'll take a look
00:05:45  <ebloch>perfect thanks. trying now.
00:06:21  <ebloch>way more helpful. where should I share the gist?
00:07:16  <ebloch>@julianduque this appears to be the error "debug: result: { error: 'No matching versions found' } }"
00:10:02  <julianduque>ebloch: in your package.json make sure engine version is 0.8.x or 0.10.x
00:10:26  <ebloch>oh got it. what about npm version?
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00:12:49  <julianduque>ebloch: not necessary
00:16:08  <ebloch>@julianduque perfect. works! thank you!
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00:19:59  <julianduque>ebloch: awesome!!
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00:29:36  <ebloch>I'm back with 1 more question :) is there a way to remotely run commands i.e. jitsu run coffee task.coffee (couldn't find detail on that anywhere).
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00:33:32  <vlad__>Hi, I'm getting a strange error when uploading files. It is not happening in my local. https://gist.github.com/vbukhin/413e744c4e5d9a68cfc6
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00:35:27  <vlad__>My username is monsoon.zooplr app subdomain is zooplr-api-dev
00:35:51  <vlad__>err, app domain is http://devapizooplr.jit.su/
00:36:27  <julianduque>ebloch: no, isn't possible
00:36:36  <ebloch>ok. cool. thanks.
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00:37:04  <julianduque>vlad__: did you tried locally with `NODE_ENV=production npm start and see if it works?
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00:41:53  <vlad__>julianduque: that worked perfectly
00:42:07  <vlad__>so it must not be the problem
00:42:23  <vlad__>But the application starts fine though. Its just on a certain request this happens
00:42:56  <vlad__>when uploading images
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00:50:36  <mons54>hello
00:50:43  <mons54>i have lose my account
00:51:02  <mons54>There are no active subscriptions, please subscribe to a plan to get started
00:51:12  <mons54>it's a problem
00:51:17  <mons54>:)
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00:54:11  <vlad__>julianduque: I guess it was a newrelic issue
00:54:32  <vlad__>i guess ill have to sort that one out later.
00:54:36  <vlad__>thanks
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01:00:13  <nodejitsu-github>[forza] jcrugzz created mmalecki-fix-leaks (+6 new commits): https://github.com/opsmezzo/forza/compare/03f3cdc2539a^...1998e08f8e70
01:00:13  <nodejitsu-github>forza/mmalecki-fix-leaks 03f3cdc Maciej Małecki: [fix] Free `hostname`
01:00:13  <nodejitsu-github>forza/mmalecki-fix-leaks f8ffec2 Maciej Małecki: [fix] Remove unused variables
01:00:13  <nodejitsu-github>forza/mmalecki-fix-leaks 1347e00 Maciej Małecki: [dist] Upgrade `env` to mmalecki/[email protected]
01:00:13  * nodejitsu-githubpart
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02:47:55  <dsshap>Hi, I am not able to subscribe to a plan
02:48:10  <dsshap>i keep trying to add CC info but keeps giving me errors
02:48:51  <julianduque>dsshap: do you have a screenshot of the errors/
02:48:52  <julianduque>?
02:50:41  <dsshap>http://cl.ly/image/3g1I1p1n233u
02:51:02  <dsshap>every time i enter info the pages refreshes to this...
02:51:53  <julianduque>dsshap: will report the issue
02:52:33  <dsshap>http://cl.ly/image/2R0z44020J0p
02:52:54  <dsshap>what do u mean report the issue?
02:54:16  <julianduque>I'm reporting the issue to the team in charge of webops
02:54:43  <julianduque>dsshap: what is your Nodejitsu username?
02:56:15  <dsshap>dsshap
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02:57:49  <julianduque>dsshap: can you send an email to [email protected] in order to have a track of this
02:58:34  <dsshap>emailed
03:01:54  <dsshap>what is the turn around time for this?
03:02:06  <julianduque>dsshap: I will let you know when I got a reply from the webops team
03:02:09  <dsshap>typically
03:02:43  <julianduque>not sure
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03:05:20  <dsshap>i just signed up is it possible to get the 30 trial without subscribing?
03:06:41  <julianduque>dsshap: yes
03:07:45  <dsshap>can u see why the deloy is failing
03:07:47  <dsshap>error: Error running command deploy
03:07:47  <dsshap>error: Nodejitsu Error (500): Internal Server Error
03:08:05  <julianduque>dsshap: try with `jitsu deploy --debug` and let me know the full error in a gist
03:09:21  <dsshap>debug: { statusCode: 500,
03:09:21  <dsshap>debug: result: { error: 'No matching versions found' } }
03:09:21  <dsshap>error: Error running command deploy
03:09:21  <dsshap>error: Nodejitsu Error (500): Internal Server Error
03:09:39  <julianduque>dsshap: change your engine version to 0.8.x or 0.10.x
03:10:11  <dsshap>engines: { node: '0.10.21', npm: '1.3.11' },
03:10:25  <dsshap>currently at .10.21
03:10:42  <julianduque>use 0.10.x
03:10:48  <julianduque>instead o 0.10.21
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03:14:24  <tablocks>is anybody there
03:14:27  <julianduque>tablocks: yes
03:14:41  <tablocks>alright cool, 2 things
03:15:11  <tablocks>1. i got a charge of 50 dollars on my account when I tried to reactivate my subscription, but I have 0 drones still
03:15:24  <tablocks>2. when I try to enter in my card info to start a plan, nothing happens
03:16:05  <tablocks>can you help me out?
03:16:13  <julianduque>tablocks: there is a problem with webops right now, I reported the issue but isn't fixed yet, some edge cases after yesterday migration
03:16:42  <julianduque>tablocks: please send an email to [email protected] and i'll let you know when it's fixed
03:16:47  <julianduque>sorry for the inconveniences
03:17:02  <dsshap>is port 80 the only open port to the applications?
03:17:10  <tablocks>so it's not just me, right?
03:17:53  <julianduque>dsshap: to the public, yes
03:18:10  <julianduque>tablocks: no, some users (not all) are experiencing issues
03:18:42  <tablocks>how big is the issue? Do you think the fix will be like a day, or like a week?
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03:19:14  <julianduque>tablocks: like a day
03:19:32  <tablocks>great! thanks.
03:20:17  <dsshap>is it possible to connect over sockets
03:20:29  <julianduque>dsshap: tcp? no
03:21:30  <dsshap>well thats unfortunate
03:21:36  <dsshap>thanks for your help
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10:47:40  <rhalff>getting an internal server error trying to login with jitsu, also the website hangs during login.
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13:04:32  <mp_>Hi - my apps been down since the maintenance the other day. Logs aren't showing me anything and app runs fine locally. Any around who can help me work out what's going on?
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13:19:19  <mp_>Hmm, nevermind. Re-deploying fixed it (re-starting didn't).
13:19:30  <nathan7>mp_: glad that fixed it
13:19:37  <nathan7>sorry about my late reply
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14:19:20  <vince__>I'm getting 502 errors on a new app. Is the system fully restored?
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14:27:43  <nathan7>vince__: It should be, yes
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14:57:20  <mons54>hello jitsu,
14:57:46  <mons54>My account has disappeared and my drones ...
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15:09:38  <nathan7>Hey mons54
15:09:45  <nathan7>mons54: What's your username?
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15:14:33  <mons54>mons54
15:14:38  <mons54>:)
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15:19:24  <nathan7>Your user looks just fine, mons54
15:19:32  <nathan7>webops isn't back entirely though
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15:26:05  <mons54>Yes but I have more my info, my drones and my credits.
15:26:25  <mons54>I have pay for this
15:26:27  <mons54>:)
15:26:42  <mons54>warn : There are no active subscriptions, please subscribe to a plan to get started
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15:27:23  <mons54>I purchased there at 6 months, there was a bug in
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15:34:21  <nathan7>mons54: looking at that
15:36:53  <mons54>ok thanks
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15:50:06  <JoshAntBrown>Hey, this is probably a bit of a strange question, but can anyone help? I'm creating something where users will need to upload pictures, the server is all built in Node and run on nodejitsu, from past experience when I deploy the server it rewrites the entire server and won't keep a copy of the images that users upload? How do I get around that?
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15:51:05  <JoshAntBrown>So basically, the server is running as normal, users have uploaded images, I need to update something to do with the server so I redeploy the code and then all of the images that users have uploaded will have gone?
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17:36:06  <ameensol>Sup nodejitsu
17:46:49  * fnumppart
18:02:35  <mons54>re
18:03:05  <mons54>new for my account?
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18:59:21  <markmuskardin>hey everyone…new to nodejitsu…i have redis working in dev mode…but need it working in prod mode…i created a redis db use the "jitsu database create" command…however, how do you configure redis to toggle between dev and prod modes?
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20:52:20  <personguy>Anyone for Nodejitsu here?
20:52:23  <personguy>from*
20:53:01  <personguy>Trying to pay for account for last 4 days. Can finally login but can't pay with 'Error: Unspecified error"
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20:59:51  <personguy>Hello?
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21:03:15  <personguy>Anyone have alternatives to Nodejitsu other than Heroku? Can't pay for my account for 4 days; time to move on
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21:05:59  <personguy>Why is this so dead?
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21:39:25  <pk_>is anyone else having trouble charging to ehir credit card
21:39:36  <pk_>to bill to their credit card
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22:54:01  <ProLoser>anyone around?
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22:54:05  <ProLoser>@julianduque or someone?
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23:15:06  * indexzerotopic: Nodejitsu | Cloud status: Some users are reporting issues updating their CC info. Front-end team is on it | [email protected] | IRC Support hours Mon-Fri 9am-8pm ET | Please do not PM staff for support unless explicitly asked, so that we may all chip in.
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23:26:31  <thomas84>My application does not connect to the database? Any problems? Everything was functioning normally.
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23:42:35  <nodejitsu-github>[forza] jcrugzz pushed 1 new commit to mmalecki-fix-leaks: http://git.io/jGGfkQ
23:42:35  <nodejitsu-github>forza/mmalecki-fix-leaks a6e328a Jarrett Cruger: [fix] clean up other uv_fs_t handler
23:42:35  * nodejitsu-githubpart