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06:26:16  <aexmachina>Hi there, I need to generate a CSR for DigiCert
06:26:23  <aexmachina>Can anyone help me with that?
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09:19:43  <samvisa>hi
09:20:16  <samvisa>I use nodejs with Passenger/ I would like a program who "auto touch" file tmp/restart.txt
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09:20:28  <samvisa>have you any solutions ?
09:21:04  <samvisa>I tried rerun, but i must to keep my terminal opened
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16:36:07  <RichardH_>Hello. Is it not possible to change the datacenter on the individual plan?
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16:41:28  <julianduque>RichardH_: noup, only for business
16:41:39  <julianduque>all individual lives in us-east-1
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16:46:26  <RichardH_>julianduque: I was hoping it would be possible to run in Europe. I'll try this out for the time being and considering my options. Thank you for your help.
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18:37:01  <calvinfo>hey guys, any known problems with auth on publishing private modules? we're seeing 403s when trying to update
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18:39:50  <julianduque>calvinfo: try a new login `npm login --reg https://registry.nodejitsu.com`
18:40:11  <julianduque>calvinfo: and try to push again, also make sure the private package isn't on public (or the name isn't taken in public)
18:40:21  <julianduque>if it's, you'll need to blacklist first in order to push to your private
18:41:14  <calvinfo>thanks, I'll give that a shot
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18:41:33  <calvinfo>the logging in didn't seem to make a difference, but maybe the blacklisting will help
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18:43:51  <calvinfo>julianduque: no luck there either
18:44:31  <julianduque>calvinfo: can you share logs and the output to [email protected], I'll take a look
18:44:40  <calvinfo>sure thing
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18:45:14  <julianduque>:)
18:45:46  <calvinfo>cool, sent along!
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18:46:40  <julianduque>calvinfo: are you from segment.io?
18:46:58  <calvinfo>julianduque: yeah
18:47:22  <julianduque>calvinfo: indexzero just replied an email and he is here
18:47:44  <julianduque>he will be taking a look on that case
18:48:15  <calvinfo>cool, thanks guys!
18:48:23  <indexzero>calvinfo: Looks like you're just not the owner of the package
18:48:24  <calvinfo>indexzero: let me know if there's anything else you need
18:49:10  <calvinfo>ah, but before anyone in the organization could modify the package?
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18:55:14  <indexzero>calvinfo: following up in private
18:55:22  <calvinfo>indexzero: cool, thanks man!
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19:20:26  <wordjin>www.wordjin.com is currently stopped
19:20:31  <wordjin>what s the problem
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19:20:42  <wordjin>I want to stop business micro only
19:20:43  <wordjin>?
19:20:49  <wordjin>why my site stopped?
19:23:41  * wordjinpart
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19:24:14  <wordjin>anyone help me?
19:24:18  <wordjin>my site stopped
19:24:26  <wordjin>why ?
19:24:31  <wordjin>www.wordjin.com
19:24:42  <wordjin>userneme: erdinckaradeniz
19:24:51  <cronopio_>wordjin: hi, I'll start your app
19:26:18  <cronopio_>wordjin: mm.. there is something strange with your subscriptions, I'll take a look
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19:27:28  <wordjin>I want to stop business micro only , because I removed ssl ...no need ssl right now, I want continue free
19:27:35  <wordjin>downgrade
19:30:05  <cronopio_>wordjin: seems that you have no subscriptions. Canceled after failed automatic dunning process expired.
19:31:15  <wordjin>my database deleted ?
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19:32:16  <wordjin>how active it again ?
19:32:18  <cronopio_>wordjin: I dont think so, we dont delete nothing at all
19:32:32  <wordjin>how active it again ?
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19:32:59  <cronopio_>wordjin: you need to select a subscription using a valid credit card
19:33:20  <cronopio_>wordjin: in https://webops.nodejitsu.com/
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19:35:41  <wordjin>I can not not
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19:36:01  <wordjin>where is the subscriptions ?
19:36:21  <wordjin>I want to choise one
19:36:49  <wordjin>but not 48$ micro business,
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19:40:27  <wordjin>I want to micro 9$
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19:42:38  <cronopio_>wordjin: after fill the card details you can choose the subscription
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19:47:20  <wordjin>no cronopio I can not start, I added new credit card it s valid, syteam said me welcome again also
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19:53:36  <cronopio_>I changed you to the micro plan, but the weird thing is the payment gateway said failed to charge
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20:05:36  <wordjin>I downgraded and started but my site site stopped
20:05:45  <wordjin>username erdinckaradeniz
20:05:45  <wordjin>www.wordjin.com
20:07:02  <wordjin>I choised 9 dollar but 48 dollar micro charged from me !!!
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20:10:12  <wordjin>why you chaged from me 48 dollar !
20:11:20  <wordjin>I don't use micro business I downgraded
20:11:33  <cronopio>wordjin: let me investigate
20:13:51  <cronopio>wordjin: you had failed payments for $48, wich called your subscription
20:14:13  <cronopio>s/called/cancelled
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20:15:35  <cronopio>wordjin: hold on please, Im checking further
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20:21:48  <cronopio>wordjin: when you update your creditcard info you were charged for your previous failed payments
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20:22:28  <wordjin>yes?
20:23:37  <wordjin>I see my extre now 48 USD you charged ...will refund me?
20:24:35  <cronopio>wordjin: then you downgrade but you got $48 on credit, so basically the new plan is covered with this credit and you got $39 extra, you wont have to pay for the next 4 months
20:25:00  <wordjin>no
20:25:01  <cronopio>wordjin: if you stay on individual-micro
20:25:07  <wordjin>no
20:25:14  <wordjin>refund
20:25:17  <wordjin>me
20:25:40  <cronopio>wordjin: thats the way to handle dunning process and failed payments
20:27:05  * Slaytorsonchanged nick to Slaytorson|away
20:27:07  <wordjin>I will call to my bank and I will say nodejitsu charged my credit my for my cancaled subscribtion
20:27:28  <wordjin>also I will write forums that
20:27:42  <wordjin>everybody must know it
20:28:11  <wordjin>scandal !
20:28:56  <wordjin>you are so problematic company
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20:34:18  <wordjin>you've complained you
20:34:30  <wordjin>fraud
20:34:36  <wordjin>nodejitsu fraud !
20:35:37  <cronopio>wordjin: if you want a refund please email all the info about it to [email protected]
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20:36:06  <wordjin>I say here I don'T HAVE TO MAIL FOR THIS !!!
20:36:15  <wordjin>THIS IS NOT MY MISTAKE !
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20:37:17  <cronopio>wordjin: you were charged today for the failed payments from 22 to today
20:37:52  <cronopio>wordjin: we are trying to handle this in a fair way to you and allow you to use that charge to cover your new plan
20:39:19  <wordjin>I want refund cancaled this charge it s so easy !
20:39:33  <wordjin>cancel this charge 48 dollar
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