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00:41:53  <aexmachina>can someone help get an SSL cert installed on my App please?
00:42:10  <aexmachina>I just can't get an appropriate format from DigiCert
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01:46:15  <syang>hi anybody has issue with mongohq db connection from nodejitsu app?
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02:45:32  <aexmachina>can someone help get an SSL cert installed on my App please?\
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03:37:09  <aexmachina>Is anyone there?
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04:08:22  <julianduque>aexmachina: sure, what do you need?
04:08:45  <aexmachina>great, thanks
04:09:25  <aexmachina>i can't see which option on the DigiCert download form provides what Nodejitsu is asking for
04:09:58  <aexmachina>Here's the options: http://imgur.com/ll4UYPl
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04:20:34  <julianduque>Separate primary and intermediate
04:20:40  <julianduque>you'll need to upload
04:20:42  <julianduque>1. Private Key
04:20:45  <julianduque>2. Primary Cert
04:20:51  <julianduque>3. Intermediate bundled
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04:26:21  <aexmachina>okay, so the intermediate bundled is the DigiCertCA.crt?
04:27:50  <julianduque>not sure the name
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13:14:29  <melioid>hi there, webops/account page is not working for me (502 socket hang up)
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13:35:05  <swaagie_>melioid: hey there going to investigate, thanks for the notice
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13:44:04  <swaagie>melioid: found the cause, redeploying in a few and it should be fixed
13:45:34  <melioid>swaagie: great, thanks
13:45:41  <swaagie>deploying as we speak
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15:40:40  <nickn>hello I could use some help if someone is available
15:40:48  <nickn>I am getting this error in my log
15:40:57  <cronopio>nickn: Hi, how can I help you?
15:41:08  <nickn>err Wed, 26 Feb 2014 15:30:53 GMT Error: unable to connect to database at mongodb://......
15:41:27  <nickn>but I can connect to the server from my local machine
15:41:32  <nickn>the database that is
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15:41:55  <cronopio>nickn: where is hosted your mongodb instance?
15:42:29  <nickn>and when I hit my web page I am getting 502 Reached max retries limit
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15:42:57  <nickn>I am hosting the db on mongohq via nodejitsu site
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15:43:36  <nickn>do you need the full connection string?
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15:44:55  <cronopio>nickn: No, dont worry. We're investigating that beacuse seems there is a couple of customer affected by that
15:45:13  <nickn>okay I suspected as much
15:45:44  <cronopio>nickn: when you see the 502 error is becuase your app suddenly die at the drone
15:46:00  <nickn>my node app runs fine from my local machine but not deployed on our service
15:46:11  <nickn>so I thought it might be a problem with the service
15:46:25  <cronopio>nickn: some times forza detect the die and try to start it again
15:46:28  * Slaytorson|awaychanged nick to Slaytorson
15:47:23  <cronopio>nickn: we work hard trying to make our cloud so similar to your local env, but there is some slight differences
15:47:35  <cronopio>nickn: that needs to be on mind
15:48:22  <nickn>understood but is this something wrong with my app or the service at this point?
15:48:57  <cronopio>nickn: first of all, we need to see what is wrong
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15:49:50  <nickn>okay thanks
15:49:53  <cronopio>nickn: need to check, logs, crash backtraces, etc
15:49:55  <nickn>just let me know
15:50:15  <cronopio>nickn: if you want, send an email to [email protected] I we'll let you know about the MongoHQ problem
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15:51:44  <cronopio>I reapeat, is only a sporadic issue affecting a couple of customers
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15:54:55  <nickn>okay understood I have sent an email to support as well
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15:57:08  <cronopio>nickn: ok good, to a quick solution you can take a look to MongoLab to provision your mongodb instance, by now MongoLab is our default partner to create mongodb instances
15:57:34  <nickn>okay I can try that approach
15:57:54  <cronopio>we also recommend use both to increase your reliability
15:58:26  <cronopio>nickn: anyway, we'll try to coordinate with mongohq for a solution
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16:03:44  <nickn>moving to mongolab has fixed my problem
16:04:05  <nickn>so it does appear to be an issue at least for me in terms of the app being deployed to nodejitsu
16:04:11  <nickn>and mongohq
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17:27:34  <albert__>Hello. I'm getting this error when trying to deploy my app: https://gist.github.com/alstephan/9234254
17:27:47  <albert__>I haven't changed much, and the app is working well locally
17:30:01  <cronopio>albert__: Hi, not sure, but looks like a problem from your mongodb driver, seems its unable to connect
17:30:23  <cronopio>albert__: need to verify connection strings and credentials
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17:36:34  <albert__>I'm using the same connection string and credentials from my local machine, and it's connecting correctly
17:36:44  <albert__>+cronopio:
17:37:14  <cronopio>albert__: perhaps are you using mongohq? seems there is a problem related to them
17:37:32  <albert__>yes I'm using mongohq
17:37:53  <albert__>+cronopio: is there currently a problem with their service?
17:38:17  <cronopio>albert__: yeah, seems there are some connections been blocked
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17:38:40  <cronopio>albert__: that error you are seeing should be your app unable to start beacuse fail to connect to its DB
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17:39:27  <albert__>+cronopio: I see. Do you have a link with more info on mongohq's issues and when they'll be resolved?
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17:39:46  <albert__>+cronopio: previous snapshot of my app is still working though, connecting with no problem
17:40:14  <cronopio>albert__: we're trying to coordinate a solution, yeah the issues seems sporadic to a few customers
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17:40:41  <albert__>+cronopio: thanks
17:41:15  <cronopio>albert__: also for a real quick solution you can use mongolab temporally
17:41:25  <cronopio>albert__: you're welcome!
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18:44:38  <albert>I'm getting Error: failed to connect to [troup.mongohq.com:10098]
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18:45:07  <albert>In my app on nodejitsu, although it can connect to mongohq when running it locally
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18:48:21  <albert>Is nodejitsu still having trouble connecting to mongohq?
18:50:09  <cronopio>albert: yes, we already notify mongohq about it
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19:20:00  <ndsc>do you guys offer the choice for EU hosting?
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19:28:57  <cronopio>ndsc: hi, yes you can select the joyent datacenter located at amsterdam
19:30:13  <ndsc>nice, where would I select this?
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19:32:51  <cronopio>ndsc: using the `jitsu cloud list` command you can see what command run and wich datacenters are available
19:33:28  <cronopio>ndsc: also you'll need a business plan to select multiple datacenters
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19:35:38  <ndsc>cronopio: this is not possible for individual plans?
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19:36:37  <cronopio>ndsc: no sorry, multiple datacenters is a feature of business plans https://www.nodejitsu.com/pricing/
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19:38:56  <ndsc>alright, thank you
19:39:18  <cronopio>ndsc: you're welcome. Further information https://www.nodejitsu.com/documentation/features/business/
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21:42:51  <spikebrehm>howdy Nodejitsu
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21:43:06  <spikebrehm>question about replication from registry.nodejitsu.com -> registry.npmjs.org
21:43:25  <spikebrehm>packages published to nodejitsu should replicate to npmjs, right? not seeing that happen
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21:45:26  <indexzero>spikebrehm: so all publishes of public packages get published to the public registry
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22:03:08  <deoxxa1>http://trademarks.justia.com/861/85/npm-86185685.html seriously?
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22:47:09  <albert>Any updates on the MongoHQ issue?
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23:50:30  <albert>Any updates on the MongoHQ issue?
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