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04:35:05  <selfcontained>getting "Error: conservatory Error (403): Forbidden" when trying to activate a new snapshot via jitsu - anyone else having that issue atm?
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05:08:09  <dragonstun>hello, i’m trying to deploy a new version of my app with jitsu deploy and getting the following error for the first time: Error: conservatory Error (403): Forbidden
05:08:45  <dragonstun>my code hasn’t changed much so i’m thinking it’s on the hoting side, anyone have any insights?
05:09:11  <dragonstun>at isOk (/root/nodejitsu/node_modules/conservatory-api/lib/client/client.js:148:15)
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05:27:47  <kolbobby>Anyone able to help with a Conservatory Error?
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05:55:49  <dragonstun>so it seems the conservatory error is not unique to me..?
05:56:08  <nebulus>hello i keep on getting an error while trying to deploy to jitsu, Error: ENOENT, open '/opt/run/snapshot/package/public/favicon.ico'
05:56:18  <nebulus>403 forbidden
05:57:04  <dragonstun>yeah, seems to be an issue across the board with new deployments
05:57:14  <nebulus>oh ok
05:57:18  <nebulus>i thought it was me
05:57:21  <dragonstun>i’m also getting the 403
05:57:28  <nebulus>gotta wait then thanks!
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07:03:44  <fiote>anyone having problems deploying?
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07:24:36  <ShingSHing>Hi //
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11:50:13  <bzurer>having a deploy issue can anyone shed some light?
11:51:02  <bzurer>https://gist.github.com/rzurer/4170639450b1c160c749
12:00:14  * Balwantjoined
12:00:31  <Balwant>Hello Everyone
12:00:51  <Balwant>I am facing this error while deploying my node application
12:01:01  <Balwant>Error: conservatory Error (403): Forbidden
12:01:05  <bzurer>same herwe
12:01:10  <bzurer>here
12:01:13  <bzurer>all my apps
12:01:25  <bzurer>so it is not our apps
12:01:26  <Balwant>my older snapshot is working though
12:01:43  <bzurer>not if you go on the site and stop and start
12:02:15  <bzurer>I did that and now cannot get the site back up
12:02:22  <Balwant>:|
12:03:07  <bzurer>I have a dead simple site up for a health check and it will not restart either
12:03:35  <Balwant>:| I stopped Mine
12:03:59  <Balwant>are there any support people available here..?
12:05:21  <bzurer>It appears not
12:06:18  <Balwant>They are availble only on Monday to friday
12:06:25  <Balwant>and that too in office hours
12:06:29  <bzurer>sad
12:06:32  <Balwant>going to mail them
12:06:37  <bzurer>as i
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13:00:50  <lpin>Balwant stupid question: did you try to authenticate again? `jitsu login`
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13:19:08  <Indigowd>I am having some problems trying to start my app.
13:19:15  <Indigowd>Or even deploying to it.
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13:19:28  <Indigowd>I get a conservatory error 403 forbidden
13:19:34  <Indigowd>anyone know what this could be?
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13:20:23  <Fiote>error: Error running command deploy
13:20:27  <Fiote>error: Errors occured while starting the application
13:20:30  <Fiote>error: Error returned from Nodejitsu:
13:20:36  <Fiote>error: Error: conservatory Error (403): Forbidden
13:20:37  <Fiote>=(
13:20:38  <Indigowd>I get that.
13:20:45  <Indigowd>Exactly what I am getting.
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13:21:18  <Fiote>Any news about it? It started happening 6 hours ago.
13:21:26  <Indigowd>I noticed it just now.
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13:25:19  <Fiote>Based on what http://status.nodejitsu.com/ says... i guess my account is using the "us-east-1, 165.225.130.240" balancer, because that's exacly where it started not-working.
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13:27:20  <Indigowd>good find
13:29:04  <Fiote>I just sent an email to the support. Should've done that 6 hours ago, argh >.<
13:29:26  <Indigowd>Did you include a lot of curse words and threats of physical harm?
13:29:51  <Fiote>No, just a lot of sad emoticons, rofl.
13:29:58  <Indigowd>That should do it.
13:30:04  <Indigowd>Puppies are good too.
13:30:10  <Fiote>Yeah haha
13:30:37  <Fiote>What do you use node for? :)
13:30:58  <Indigowd>Experimentation.
13:31:01  <Indigowd>Mostly :)
13:31:06  <Indigowd>Yourself?
13:31:37  <Fiote>Right now an webgame 'server' \o;
13:31:45  <Fiote>Node ftw
13:32:11  <Indigowd>Cool :)
13:32:17  <Indigowd>I am very new to node
13:32:27  <Indigowd>so haven't done much special in it yet
13:32:50  <Indigowd>more familiar with python
13:33:06  <Indigowd>what's the game?
13:33:59  <Indigowd>I've built so many unfinished games :P
13:34:04  <Fiote>SAME hahah
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13:36:15  <Fiote>This one is an... exploration game, for now. You move through an randomly generated grid-map trying to open the most places you can while you still have energy. You can see the others players walking around exploring too
13:36:48  <Indigowd>So a puzzler
13:37:37  <Indigowd>I got into webgl
13:37:46  <Indigowd>and started building a game where you were an ant
13:37:50  <Fiote>For now, yes. I'm using canvas.
13:38:06  <Indigowd>Then I changed my mind.
13:38:17  <Indigowd>And built something similar to civilization
13:38:24  <Indigowd>Which I also didn't finish :D
13:38:30  <Fiote>@[email protected]
13:39:01  <Indigowd>but it is fun
13:39:51  <Indigowd>Right now I am building a team website. Starting up a new esports team.
13:39:59  <Indigowd>Which is a nice change of pace.
13:40:19  <Fiote>Are you using node for it?
13:40:26  <Indigowd>yeah
13:41:32  <Fiote>I never used node to create pages (yet). I'm always using as a server for for communication between clients.
13:42:11  <Indigowd>it isn't too difficult to get it set up
13:42:20  <Indigowd>feels a bit weird doing html in jade
13:42:43  <Indigowd>but again, it is fun learning new stuff and experiment with it
13:42:54  <Fiote>Sure it is
13:43:05  <Fiote>I just started learning/writing angularJs
13:43:26  <Fiote>It's so different from 'normal' code, but i'm liking it so far.
14:08:26  <Fiote>Lol, just saw it
14:08:41  <Indigowd>What'd you see?
14:08:43  <Fiote>"Support hours: Mon-Fri 9am to 8pm EST"
14:08:58  <Indigowd>We're fucked.
14:09:11  <Fiote>we're dooooooomed
14:09:13  <Indigowd>Should've gone with the puppies.
14:09:16  <Indigowd>And threats.
14:09:29  <Fiote>Right at the top of this channel
14:09:36  <Fiote>[Nodejitsu | Cloud status: OK | Private npm is here: https://www.nodejitsu.com/try/private-npm | Support hours: Mon-Fri 9am to 8pm EST]
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14:40:58  <pjbrinck>cannot npm install jitsu -g getting error rolling back Error ENOTEMPTY, rmdir '...\npm\node_modules\jitsu\node_modules\require-analyzer'
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14:41:13  <pjbrinck>but getting a variety of different outcomes on multiple retries
14:41:34  <pjbrinck>can anyone help?
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15:29:52  <patrick>Hi, anybody around?
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15:30:58  <Indigowd>yes
15:31:03  <Indigowd>People are.
15:31:09  <Indigowd>But none of us have any answers :)
15:31:52  <Guest25041>Of course not
15:32:02  <Guest25041>No staff around?
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15:35:06  <Indigowd>nope
15:35:12  <Indigowd>apparantly not during weekends
15:35:27  <Guest25041>awesome
15:35:36  <Guest25041>and no response on email
15:35:50  <Guest25041>fair enough. bye
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15:44:56  <orepor>Any support? Is nodejitsu down!?
15:45:01  <orepor>Can't deploy my app
15:45:27  <orepor>Any support? Is nodejitsu down!?
15:45:28  <orepor>Any support? Is nodejitsu down!?
15:48:37  <orepor>no one every live on this chat ey?
15:54:33  <orepor>Any support? Is nodejitsu down!?
15:58:17  <Indigowd>it is down
15:58:21  <Indigowd>been all day, apparantly
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16:09:05  <pjbrinck>Recieving conservatory Error (403): Forbidden on starting app, how should I react to such?
16:10:08  <pjbrinck>@julianduque: any clue about the 403 on starting the app
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16:27:45  <oneHappyCanuck>any nodejitsu tech support handy?
16:29:10  <pjbrinck>chjj jcrugzz julianduque
16:30:03  <jcrugzz>it is being looked into, see http://status.nodejitsu.com/
16:31:15  * jcrugzztopic: Nodejitsu | Cloud status: Deployments currently down see http://status.nodejitsu.com | Private npm is here: https://www.nodejitsu.com/try/private-npm | Support hours: Mon-Fri 9am to 8pm EST
16:48:34  <orepor>any ETA?
16:48:52  <orepor>also - is it possible that some users are having trouble logging in to the site? or is it only deployment problems?
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17:01:20  * jcrugzztopic: Nodejitsu | Cloud status: OK | http://status.nodejitsu.com | Private npm is here: https://www.nodejitsu.com/try/private-npm | Support hours: Mon-Fri 9am to 8pm EST
17:01:30  <jcrugzz>orepor: should be resolved now
17:02:56  <orepor>thank you
17:04:41  * orepor_joined
17:04:45  <orepor_>still doesnt work
17:04:50  <orepor_>now I'm getting a different error
17:04:51  <orepor_>error: Error running command deploy error: Errors occured while starting the application error: Error returned from Nodejitsu: error: Error: No servers available
17:05:10  <orepor_>no servers available error
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17:16:12  <forbeslindesay>I'm getting "No servers available" when attempting to start an app. My "engines" property is set to {"node": "0.10.x"}
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17:22:51  <oneHappyCanuck>i have an app that crashed. When I restart in the console I see an 'errors occured' message in the console, but the logs don't show the startup attempt - they continue to show the crash. Anything I need to config in loggin?
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17:27:16  <Fiote>'No servers avaliable"
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17:30:53  <Guest37279>Hello! I am hving problem to deploy my application to nodejitsu
17:31:27  <jcrugzz>anyone who was receiving no free servers should not see that anymore
17:31:38  <Guest37279>i will try it again...
17:33:38  <Guest37279>it is taking long than usual to start...
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17:39:05  <Guest37279>ok! thank you... I got it now
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17:39:45  <Fiote>"timeout waiting for handshake with drone"
17:39:52  <Fiote>trying again
17:41:33  <Fiote>YAY FINALLY
17:41:36  <Fiote>it's alive \o/
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18:55:13  <Guest66781>having problems with deploy again
18:57:31  <Guest66781>Are the service down?
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18:59:05  <Guest66781> Error: conservatory Error (403): Forbidden
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18:59:45  <Guest66781>that's the error that I'm getting
19:05:10  * guti6joined
19:05:24  <guti6>I'm gettin: info: Updating app members info: Activating snapshot 0.0.0-107 for members info: Starting app members error: Error running command deploy error: Errors occured while starting the application error: Error returned from Nodejitsu: error: Error: conservatory Error (403): Forbidden error: at isOk (/root/nodejitsu/node_modules/conservatory-api/lib/client/client.js:148:15) error: at Request.onComp
19:05:38  <guti6>and I can't deploy the app
19:05:43  <guti6>what should I do?
19:06:04  <Guest66781>I am getting this error too...
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19:07:13  <guti6>help
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19:17:14  <remko_>Hi, I keep getting this error on deploy
19:17:17  <remko_>error: Error running command deploy error: Errors occured while starting the application error: Error returned from Nodejitsu: error: Error: conservatory Error (403): Forbidden error: at isOk (/root/nodejitsu/node_modules/conservatory-api/lib/client/client.js:148:15) error: at Request.onComplete [as _callback] (/root/nodejitsu/node_modules/conservatory-api/lib/client/client.js:163:12) error: at Request.ini
19:17:40  <remko_>What might be causing this?
19:18:04  <remko_>the deployment server issue of earlier today is said to be resolved
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19:19:54  <ScottU>Same error here. Hope we do not have to wait for Monday 9am to get a resolution
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19:21:43  <remko_>certainly
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19:48:50  <dannyboy>Anyone see this one before? "Error: conservatory Error (403): Forbidden"
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19:49:09  <dannyboy>I can't deploy today - keep seeing the same error
19:49:44  <dragonstun>is anyone investigatin deployment issues? have not been able to push a new build since yesterday! getting (Error: conservatory Error (403): Forbidden)
19:51:51  * Nijikoku_joined
19:51:52  <dragonstun>it would be helpful if there was more open communication through the public channels— here, on twitter, etc… The page status.nodejitsu.com says all systems are operation but this is evidently not the case.
20:01:23  <dannyboy>At least I feel I am not the only one with the error... ;)
20:03:14  * h_hjoined
20:04:48  <dragonstun>I hear you, but it really sucks to be paying for a service and for there to be an issue like this for so long and not a peep about steps being taken to ressolve the issue
20:06:02  <dragonstun>It is safe to say that we are all developers here… we just need at least an acknowledgment of the issue and assurance that it is being taken care off...
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20:31:11  <guti6>I'm having this error
20:31:24  <guti6>info: Updating app members info: Activating snapshot 0.0.0-107 for members info: Starting app members error: Error running command deploy error: Errors occured while starting the application error: Error returned from Nodejitsu: error: Error: conservatory Error (403): Forbidden error: at isOk (/root/nodejitsu/node_modules/conservatory-api/lib/client/client.js:148:15) error: at Request.onComplete [as _ca
20:34:03  <guti6>Error: conservatory Error (403): Forbidden
20:34:24  <guti6>I'm getting this: Error: conservatory Error (403): Forbidden when trying to run jitsu deploy
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20:38:29  <guti6>?
20:38:36  <guti6>help?
20:40:34  <Dom__>im new to nodejitsu - able to deploy simple sample app - minor modification - now wont deploy
20:41:45  <Dom__>is "var fs = require('fs');" allowed
20:43:28  <jcrugzz>guti: give it another go
20:46:08  <guti6>I tried few time, should I just try again?
20:46:23  <jcrugzz>yes
20:46:48  <guti6>ok, I'm trying now
20:48:32  <guti6>It's seems like it's still same error
20:48:36  <guti6>any ideas?
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20:49:02  <guti6>I also wasn't able to activate stuff from the archive
20:52:00  <guti6>?
20:52:43  <guti6>it's fine now, can you tell me what was the problem
20:52:45  <guti6>?
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20:56:34  <guti6>?
20:56:56  <guti6>I don't want to have this again, and I want to know what was the reason and how you fixed that
20:57:07  <guti6>cause for more then 12 hours my service was down!
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21:02:09  <guti6>?????
21:03:50  <Dom__>never mind newbee error
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21:28:27  <jcrugzz>guti6: apologies :(, that is super frustrating
21:34:37  <jcrugzz>I had though i fixed the issue earlier today but there ended up being a misconfiguration in one of our databases that I was able to resolve
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22:18:48  <jmac>why is it not possible form me to provision a database
22:20:57  <jmac>is any body there
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22:26:10  <jmac>is anybody here available to provide support
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22:27:40  <jmac>is there a reason why it's not possible to provision a database
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22:29:27  <jmac>hello
22:29:29  <jmac>hello
22:29:30  <jmac>hello
22:29:32  <jmac>hello
22:29:34  <jmac>hell
22:29:38  <jmac>hello
22:29:39  <jmac>hello
22:29:41  <jmac>hello
22:29:42  <jmac>hello
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