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03:41:06  <powdit>hi guys
03:41:58  <powdit>just wondering if someone could help me with a 500 error my deploy is hitting
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05:03:31  <Shaun__>Good morning
05:03:39  <Shaun__>Anyone able to help
05:03:50  <Shaun__>We getting a new Nodejitsu 400 Error
05:04:18  <Shaun__>status: 404, message: Not found: wia.spinr.co.za to be exact
05:04:29  <Shaun__>and we have a demo in an hour
05:04:47  <Shaun__>not to mention our existing customers
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09:05:35  <Shaun__>Good morning
09:05:46  <Shaun__>Any support staff available?
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09:08:54  <Shaun__>Hello
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10:00:50  <Shaun___>Good morning
10:01:01  <Shaun___>Any support staff able to assist me
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10:23:54  <Shaun___>Hi
10:23:59  <Shaun___>Anyone here?
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12:27:47  <Shaun__>Good morning
12:28:01  <Shaun__>Any support staff able to help?
12:28:13  <Shaun__>Available to help I should say
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12:41:02  <Shaun__>Good morning
12:41:10  <Shaun__>anyone here who can help?
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12:54:03  <Shaun__>Good morning
12:54:13  <Shaun__>I need some help please
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13:00:10  <Jordan_>Hi, I have SSL certificate from namecheap.com and want to use it with my app, which is hosted in nodejitsu
13:00:55  <Jordan_>I read, that you provide only SNI support, so my visitors using Win XP won't be able to use secure connection?
13:04:00  <Shaun__>What is the time in EST?
13:04:08  <Shaun__>9:04?
13:05:49  <vegancow>Shaun_ I think it is 8:05
13:06:00  <vegancow>Shaun__ *
13:08:58  <Shaun__>Just asked Google
13:09:02  <Shaun__>9:09
13:09:16  <Shaun__>Anyone able to help me with the subdomain problem
13:09:40  <Shaun__>we have been down the entire day. It's 15:00 here in South Africa
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13:49:07  <Shaun__>Good morning
13:49:30  <Shaun__>Any support staff available to help with a subdomain issue
13:49:31  <Shaun__>?
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14:06:56  <Shaun__>Good morning
14:07:22  <Shaun__>Anyone able to help me with the subdomain problem
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14:17:21  <Shaun__>Good morning
14:17:43  <Shaun__>Any support staff available to assist with a subdomain issue?
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14:28:14  <Shaun__>Hello, anyone available to assist with a high impact issue
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14:39:30  <Shaun__>Knock Knock
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15:17:38  <Shaun__>Hi
15:17:47  <Shaun__>anyone available to lend a hand?
15:23:14  <cronopio>Shaun__: hi
15:23:19  <cronopio>Shaun__: how can I help you?
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15:37:27  <Shaun__>Hi Daniel
15:37:33  <Shaun__>thanks for the email
15:37:37  <Shaun__>we stressing here
15:37:41  <Shaun__>been down all day
15:37:51  <Shaun__>effectively down
15:38:01  <Shaun__>it's 17:37 here in South Africa
15:38:24  <Shaun__>we have some irate customers as you can imaging
15:38:34  <Shaun__>I've emailed you our package.json
15:38:42  <Shaun__>nothing has changed our end thou
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15:41:04  <Shaun__>You there?
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15:51:00  <cronopio>Shaun__: can you confirm your username, seems is not the account Im seeing
15:51:22  <cronopio>Shaun__: oh, nvm I got the email
15:51:56  <Shaun__>Thanks
15:52:08  <cronopio>Shaun__: oh, the problem is the * in the subdomains
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15:53:49  <Shaun__>it's always worked
15:55:13  <Shaun__>You there, what would you like me to try?
15:55:19  <cronopio>Shaun__: yes, I'll confirm if is a recently deployed issue
15:55:45  <Shaun__>we need wildcard subdomains i.e. a.spinr.co.za, b.spinr.co.za etc
15:56:05  <Shaun__>thank you
16:04:41  <Shaun__>Hi, any update?
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16:11:02  <cronopio>Shaun__: I think some balancers were upgraded and the new system is not allowing * on the domains field. So as a workaround I would suggest add the more used subdomains to your package.json and run jitsu app update
16:12:59  <Shaun__>I'll do that
16:13:17  <Shaun__>if you could please email me when the problem has been resolved
16:14:24  <cronopio>Shaun__: Yes sure, I'll keep you informed over the ticket
16:14:34  <cronopio>Shaun__: Also I'll merge both tickets
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16:18:27  <Shaun__>Thank you. I'm deploying now
16:19:05  <Shaun__>I'm up and running with Modulus but would like to stay
16:19:06  <cronopio>Shaun__: also you need tu put subdomains of your own domain: *.co.za I think will never work
16:19:49  <Shaun__>can I ask for additional drones as a sign of good faith and to help me convince my partners to stay
16:20:13  <Shaun__>you want me to remove *.co.za
16:20:35  <cronopio>Shaun__: that is a TLD I guess, so think that will never work
16:23:58  <cronopio>Shaun__: The devops team confirm to me that there was no deploy in the last hours related to balancers
16:25:02  <Shaun__>so what could be the problem
16:25:19  <Shaun__>hardcoding the subdomains is not an option
16:26:59  <cronopio>Shaun__: I'm next to the devops team and we are looking at it
16:27:07  <Shaun__>thank you
16:27:10  <cronopio>Shaun__: Will let you know any news or advance
16:27:21  <Shaun__>Many thanks
16:29:28  <cronopio>You're welcome
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16:41:13  <cronopio>Shaun__: did you update recently the domains on your package.json I mean before de issue. Because we never suppoerted *.co.uk or *.co.za
16:42:15  <Shaun__>Nope, been like that for ages
16:42:18  <Shaun__>months
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16:51:32  <Shaun__>it's 7pm here
16:51:45  <Shaun__>I'm heading home and will be online in about 30 min
16:51:53  <Shaun__>if you could please email me with any news
16:52:20  <Shaun__>also news regarding the complimentary drone allocation
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17:04:33  <helpplox>Hey guise - I am experiencing prolems starting my app (which I basically havent touched) could you pelase check there is nothing wrong your end? I am getting nothign returned - no error message no nothing
17:04:42  <helpplox>http://dangerzone1.nodejitsu.com/
17:07:07  <julianduque>helpplox: app is trying to connect to a local database on 127.0.0.1
17:07:13  <julianduque>but there is no database running on the drones
17:08:27  <helpplox>no thats not the problem as it doesnt use a database - it jsut tries to incase, then continues
17:10:18  <helpplox>i mean i have never had a database running for it and its always worked fine
17:10:20  <julianduque>helpplox: app is running but / doesn't reply anything (0 bytes)
17:10:21  <helpplox>out Tue, 22 Jul 2014 17:09:51 GMT GET / 200 635ms - 0b
17:10:40  <helpplox>do i need to update jitsu?
17:11:10  <julianduque>helpplox: are you starting two servers or only 1?
17:11:15  <helpplox>ok im updating jitsu
17:11:18  <helpplox>hopefull that will work
17:11:26  <julianduque>Isn't related to jitsu
17:11:27  <helpplox>its been a couple months since my last update
17:11:31  <helpplox>oh = (
17:12:02  <helpplox>1 server should be enough i was hoping
17:12:03  <julianduque>not sure whats the problem there.. I mean.. it's normal to return 0b?
17:12:11  <helpplox>normally the game just starts up
17:12:17  <helpplox>= (
17:12:20  <helpplox>hmmm
17:12:23  <helpplox>ill redeploy it now
17:12:37  <julianduque>better to redeploy
17:22:52  <helpplox>sorry it must be me
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18:37:14  <Shaun__>I'm still getting the same 404 error! http://spur.spinr.co.za/apache
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19:42:18  <helpplox>Hi - I still have no idea why dangerzone1.nodejitsu.com is not running
19:42:30  <helpplox>do I need to setup a http-proxy now for websockets to work on my nodejs app?
19:42:38  <helpplox>its working fine on localhost
19:42:51  <helpplox>thing is it was working fine on both local and live before the update, now only on local
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19:47:23  <helpplox>ughhh ill figure it out
19:47:28  <helpplox>just hope its not a server issue = 0
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19:51:10  <helpplox>ignore it
19:51:13  <helpplox>its definately me
19:51:14  <helpplox>lol
19:51:19  <helpplox>an earlier snapshot works
19:51:22  <helpplox>great feature!
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21:17:22  <wormhole>Iris Couch Support?
21:18:58  <wormhole>I was led here for Iris Couch Support. Is there any assistance available?
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