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00:10:00  <Ulf_>Hi ho, I just added my payment information and now the page throws a 500. #help
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00:40:47  <trav>hi, im getting this error: No response from billing server
00:40:58  <trav>on deploy and web login
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01:04:24  <GeraldoRamos26>looks like your certificate expired??!?! https://pbs.twimg.com/media/B3aKSeFCUAA4V--.png
01:04:30  <GeraldoRamos26>everything is down bc of that...
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01:09:54  <trav>wow - big miss
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01:16:49  <GeraldoRamos26>over an hour downtime and they dont have a single person available to figure out this. Pretty frustrating. Moving an entire production node.js app to heroku overnite...
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01:20:56  <uucue2>hello?
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01:21:38  <uucue2>i keep getting an error when i try to deploy my app
01:22:00  <uucue2>Error: No response from billing server
01:22:22  <uucue2>and i can't get access nodejitsu (cert error)
01:22:37  <uucue2>wondering if there's anything i can do?
01:24:12  <GeraldoRamos26>looks like everything is down, their SSL cert has expired and they use their domain for everything. https://pbs.twimg.com/media/B3aKSeFCUAA4V--.png
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01:24:43  <uucue2>okay, so it's down for everyone?
01:25:14  <GeraldoRamos26>well, I strongly believe so, even their website works. have you tried to go to nodejitsu.com?
01:25:30  <GeraldoRamos26>Can't interact in any way with my app...
01:25:47  <uucue2>yeah, exactly the same for me. super frustrating
01:25:50  <GeraldoRamos26>sent email, twit, irc, call...
01:26:21  <GeraldoRamos26>llooks like they have a small team and everybody is off.. no 24h support or at least emergency hotline
01:27:02  <GeraldoRamos26>its a very unlikely thing though, if u go to their status page, everything seems to be "normal", but it's not because they missed their SSL certificate expiration date and didn't renew it.
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01:27:30  <GeraldoRamos26>and because everything depends on their domain nodejitsu.com or jit.su, everything is down.
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01:29:17  <trav>support is not here. im moving
01:29:20  <GeraldoRamos26>we decided to just migrate everything to heroku on the fly. In the beginning we didn't use heroku bc of some weird socket.io issues we had there, but looks like its a lot more stable now and seems to be the way to go. Nodejitsu is not being reliable for us at all, many recent issues.
01:29:43  <uucue2_>this is ridiculous...
01:30:01  <GeraldoRamos26>yes
01:31:05  <uucue2_>i guess i'll just have to switch over to heroku
01:31:21  <GeraldoRamos26>thats what we just did here at hackhands.....
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01:31:42  <GeraldoRamos26>and so far so good...
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01:33:40  <assis>#fail
01:36:46  <uucue2_>has anyone gotten ANY sort of response from nodejitsu?
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01:37:27  <GeraldoRamos26>nope.. zero
01:37:45  <GeraldoRamos26>tried: twitter, email, phone, here and facebook
01:38:19  <anges244>Cannot login to nodejitsu, thought to notify someone, the certificate has expired.
01:39:32  <GeraldoRamos26>yeah, welcome to the club :D
01:39:39  <GeraldoRamos26>but nobody from nodejitsu is here
01:39:54  <GeraldoRamos26>looks like they don't know yet :(
01:40:52  <uucue2_>i know d: / this is the worst
01:41:02  <GeraldoRamos26>:?
01:41:05  <GeraldoRamos26>:/
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01:43:52  <anges244>It's fixed
01:44:08  <anges244>New certificate finally
01:44:26  <assis>don’t think so “Error: CERT_HAS_EXPIRED”
01:45:16  <anges244>I managed to reach the login form and it says that the certificate is renewed and will expire 2016
01:45:42  <anges244>but after logging in the message is No response from billing server. Maybe you would like to do something else?
01:47:02  <trav>no response from nodejitsu for me
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01:47:23  <alste>getting 'no response from billing server' when trying to log in or delpoy
01:47:37  <alste>is this a known issue that is being looked at?
01:47:38  <uucue2_>i was able to log in and then got no resonse
01:47:43  <uucue2_>response from billing server*
01:47:51  <alste>ok
01:47:51  <uucue2_>so looks like they're working on it at least
01:48:06  <alste>problem is it's already almost 9pm est
01:48:09  <alste>hope someone responds
01:48:28  <alste>the night before thanksgiving
01:49:40  <anges244>not worrying, they will fix it! shit happens
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01:51:10  <apuong>is there a pb with billing services?
01:51:15  <anges244>Fixed it
01:51:18  <anges244>just logged in
01:51:20  <anges244>:)
01:51:52  <uucue2>yeah, cert was expired, they fixed that, so presumably the billing server is next
01:51:58  <uucue2>awesome
01:52:05  <anges244>fixed that too
01:52:20  <uucue2>sweet!
01:52:30  <anges244>finally fully logged into. Only prob the logs but not a big one!
01:53:13  <apuong>great. thanks
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