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15:39:51  <aiden>Hello. I was wondering if someone could help me with an issue that keeps happening on my Nodejitsu application.
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15:40:54  <aiden>Every now and then my application stops working due to my Redis host changing IP addresses on their servers and the app reports an error about maximum number of retries reached.
15:41:24  <aiden>The real issus is that I can never restart my application using the web interface from webops.nodejitsu.com
15:41:48  <aiden>I always see an error saying something like CERT_EXPIRED and the app does not restart.
15:42:25  <aiden>When this happens I am not usually near my computer and can’t restart the app using the jitsu command line interface, so my app is down for a while
15:42:42  <aiden>Any ideas as to why I see this error about the expired cert from the web UI?
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18:14:55  <fredolini>redis at iris couch down?
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18:24:59  <fredolini>who to ask for support?
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18:39:16  <fredolini>anyone?
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18:49:16  <john___>HI there. Can't change my billing info on NodeJitsu. Every credit card I put in says NOT AUTHORIZED. I tried many and none work.
18:49:36  <john___>I know the cards are OK
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18:53:30  <john___>Hello?
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19:01:38  <fredolini>http://status.nodejitsu.com/ reports "All Systems Operational", but http://webchat.jit.su/ is down and nobody answer on irc or email.....
19:04:48  <john___>ARe you having payment trouble also?
19:05:09  <fredolini>no, redis connection..
19:05:50  <john___>I can't seem to update my payment status. It's rejecting a bunch of my credit cards on NodeJitsu. I know they are good, but they come back CARD REJECTED. it's weird.
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19:11:43  <fredolini>maybe support is out to lunch
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22:00:57  <fredolini>anyone from support here now?
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23:36:48  <someone_>anyone know how to reset a password on nodejitsu ?
23:38:37  <someone_>on a hosted private registry that is
23:50:47  <someone_>and now i cannot login to npmjs.org :(
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