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10:13:36  <sam__>Hi – I'm trying to set up a custom domain for my app on nodejtsu.
10:14:08  <sam__>I've set A records for IP addresses from running host jit.su
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17:32:42  <esopian>SUPPORT HELP: private npm seems to be down. Failures when installing any package and no longer able to even log into the web portal or get to the web portal login page. It's redirecting to webops.nodejitsu.com
17:34:34  <evan__>I'm seeing the same on our end
17:43:42  <esopian>Bump.... this is preventing our production deployments. Can someone please acknowledge that it's being looked into?
17:49:56  <evan__>Here's a log if it's helpful, looks like a 404: https://cloudup.com/cWUPxGyYEqN
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17:57:24  <alexdoronin>Hey guys we are having issues with pulling packages from our private repo
17:58:07  <alexdoronin>example issue: https://bandpage.registry.nodejitsu.com/rm-api returns status code 200 with the following payload:
17:58:07  <alexdoronin>{
17:58:08  <alexdoronin> error: "proxy_error",
17:58:08  <alexdoronin> reason: "getaddrinfo ENOTFOUND"
17:58:08  <alexdoronin>}
17:58:30  <evan__>@alexdoronin - a couple of us are seeing the same thing, I think they're on it
18:01:09  <alexdoronin>thanks @evan__. I guess we'll just have to wait
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18:03:07  <templaehdel>Hello - we have (had?) a private npm account set up with nodejitsu, and today no one from our organization can log in.
18:03:34  <templaehdel>Did nodejitsu disable logins with the godaddy changes?
18:03:43  <esopian>@templaehdel quite a few people in the channel with the same issue today.
18:04:09  <templaehdel>I would assume - but just thought to join - is there history archived somewhere I can go back and read?
18:04:24  <templaehdel>Don't mean to rehash a known issue
18:04:30  <jfhbrook>aaaaaand I'm having an issue installing things https://gist.github.com/jfhbrook/cb34096a41997278dd39
18:05:00  <esopian>@jfhbrook same here
18:05:27  <jfhbrook>who's on support? who do I need to hilight?
18:05:55  <esopian>NODEJITSU SUPPORT : Please acknowledge this issue. It's completely unacceptable for a commercial service like this to be down this long with no comment or acknowledgement.
18:06:52  <jfhbrook>jcrugzz: ^^^
18:07:53  <alexdoronin>cc @indexzero Charlie do you have any information on ETA of the fix?
18:09:40  <jfhbrook>alexdoronin: esopian a lot of irc clients don't hilight on @name s
18:09:49  <jfhbrook>alexdoronin: esopian this isn't hipchat or twitter
18:10:18  <esopian>jfhbrook: ha, sorry. use slack at the office and it's a force of habit.
18:10:27  <jfhbrook>yeah I hear you
18:10:28  <jcrugzz>looking into this
18:10:37  <jfhbrook>keep me in the loop jcrugzz
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18:11:58  <alexdoronin>does nodejitsu use slack?
18:15:43  <jcrugzz>somehow there is a network partition for one of our domains (can query locally but not on any of the proxy servers) will move to resolve by hitting the IP. thanks for bearing with me everyone
18:19:38  <templaehdel>jcrugzz: Is this unrelated to the login issues?
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18:28:33  <idod>Hi
18:28:50  <idod>anyone here?
18:31:54  <templaehdel>idod: A bunch of people
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18:35:00  <alexdoronin>hey nodejitsu folks do you have any updates?
18:35:59  <idod>sorry (first time using this channel of support)
18:37:08  <idod>I'm having some issues with deploying my node - are there any issues with the servers?
18:39:42  <templaehdel>idod: Yes - last update was > [11:15] <@jcrugzz> somehow there is a network partition for one of our domains (can query locally but not on any of the proxy servers) will move to resolve by hitting the IP. thanks for bearing with me everyone
18:42:11  <idod>templaehdel: thanks
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18:53:27  <jfhbrook>jcrugzz: the error message changed from an ENOTFOUND to a 404 but it's still erroring, any updates?
18:54:10  <jfhbrook>jcrugzz: https://gist.github.com/jfhbrook/1c6e139851066f83b0bf
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19:03:29  <desmondmorris>I cant seem to access my private registry UI. There used to be a login form, now I get this https://s3.amazonaws.com/uploads.hipchat.com/133247/964958/2oadCx7NEi8EnXX/Screen%20Shot%202015-04-15%20at%203.02.28%20PM.png
19:03:47  <desmondmorris>Goto my account takes me to the normal dashboard
19:04:32  <jfhbrook>jcrugzz: throw me a bone, yeah? give us some visibility into what's going on? it's not just me, it's the entire company that can't use the private npm right now
19:05:15  <desmondmorris>jfhbrook: private npm issues too?
19:05:38  <jcrugzz>yes i understand, im the one thats fixing the servers atm. installs should be almost fixed, that might be an inconsistency issue with one of our other services that also talk to the same databases i will look into it after
19:06:07  <jfhbrook>desmondmorris: yeah
19:06:15  <jcrugzz>i dont mean to come off harsh im just trying to cover both sides here :)
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19:13:14  <jcrugzz>installs should be working, please confirm everyone :). There may still be some issues with new publishes, like the issue you mentioned jfhbrook that ill be tackling now
19:13:51  <jfhbrook>jcrugzz: it still barfs for me
19:14:16  <jcrugzz>jfhbrook: yea just realized theres something i missed. thanks
19:14:33  <jfhbrook>jcrugzz: https://gist.github.com/jfhbrook/dffa369513a6277dfde7
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19:29:29  <jcrugzz>jfhbrook: give it another go?
19:35:55  <jfhbrook>yeah one sec
19:36:33  <jfhbrook>jcrugzz: installs appear to be working
19:36:48  <jfhbrook>jcrugzz: what about publishes? I don't have anything to test with publishing, but should I expect them to work or..?
19:37:02  <jcrugzz>jfhbrook: yea that should work now as well
19:37:06  <jcrugzz>and thats good to hear
19:37:12  <jfhbrook>oh, to everyone following at home, you may have to rm -rf a bunch of lockfiles from your ~/.npm (I did)
19:37:53  <jcrugzz>thanks for bearing with me everyone. did not anticipate DNS to break across the board on all our servers >.<
19:38:26  <jfhbrook>thanks jcrugzz
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19:48:53  <idod>thanks jcrugzz !
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21:05:13  <alexdoronin>works for me now. thanks
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23:27:32  <stevegill_>hey Guys, looks like cordova registry seems to be down again
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